Refund policy
Return Policy
We understand that in some cases you may want to return the product. Our policy lasts 15 days for returns, unfortunately we can’t offer you a refund or exchange after 15 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There are no refunds on shipping charges. Please read all information pertaining to product carefully before ordering and if you have any questions please call or email before ordering.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ladiebossessentials@outlook.com and send your item to: LadieBoss Essentials LLC, 1519 N Lewis Ave , Unit 9225, Waukegan IL. 60079
We will work hard to make sure you as a valued customer is completely satisfied so contact us with any questions and concerns.